Privacy Policy
PRIVACY POLICY
Last updated: October, 2024
Thank you for choosing to be part of our community at Shop Drawing Room (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with respect to your personal information, please contact us at support@shopdrawingroom.com.
When you visit our website https://shopdrawingroom.com (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we explain what information we collect, how we use it, and what rights you have in relation to it. We encourage you to read through it carefully.
If you do not agree with the terms of this privacy policy, please discontinue use of our Services immediately.
This privacy policy applies to all information collected through our Services, which includes our Website, and any related services, sales, marketing, or events.
Please read this privacy notice carefully to understand how we handle your personal information.
What Information Do We Collect?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide directly to us.
We collect personal information that you voluntarily provide to us when you register on the Website, express interest in obtaining information about us or our products and services, participate in activities on the Website, or contact us directly.
The types of personal information we collect depend on the context of your interactions with us and the Website, and may include:
- Names
- Email addresses
- Billing and shipping addresses
- Debit/credit card numbers and payment information
- Phone numbers
- Country of residence
- Any other personal information you choose to provide.
Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. Payment data is stored securely by our third-party payment processors (e.g., Stripe and PayPal), and you may access their privacy policies via these links:
All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected
In Short: Some information is collected automatically when you visit the Website.
We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include:
- IP address
- Browser and device characteristics
- Operating system
- Language preferences
- Referring URLs
- Device name
- Location data (subject to your settings)
- Usage patterns and technical information.
This information is primarily needed to maintain the security and operation of our Website, for internal analytics, and to improve the user experience.
We also collect information through cookies and similar technologies. More details are provided in the Cookies section of this policy.
How Do We Use Your Information?
In Short: We use personal information to fulfill orders, communicate with you, enhance our Website, and comply with legal obligations.
We process your personal information for various reasons, including:
- To facilitate account creation and logon process
- To fulfill and manage your orders and deliver products to you
- To post testimonials with your consent
- To request feedback about your experiences with our Website or products
- To manage user accounts and ensure proper account functionality
- To send you administrative information (e.g., changes to policies or terms)
- To protect our services and prevent fraud
- To comply with legal requirements
- To send marketing and promotional communications (you can opt out anytime)
- To display targeted advertising based on your preferences
- For data analysis, identifying trends, and improving services
Will Your Information Be Shared?
In Short: We only share your information with your consent, to comply with laws, provide services, protect your rights, or fulfill business obligations.
We may process or share data based on the following legal grounds:
- Consent: We process your data if you give us consent for a specific purpose.
- Legitimate Interests: We process your data when necessary for our legitimate business interests.
- Contract Performance: We process your personal information to fulfill our contract with you.
- Legal Obligations: We may disclose your information to comply with legal obligations (e.g., court orders).
- Vital Interests: We may disclose your data if necessary to protect someone's life or prevent harm.
In specific cases, we may share your personal information with third-party vendors or service providers that help us operate the Website, such as:
- Payment processors (e.g., Stripe, PayPal)
- Hosting services
- Email service providers
- Analytics services (e.g., Google Analytics)
- Advertising and marketing platforms (e.g., Facebook Ads, Google Ads)
We ensure that these third parties are contractually obligated to protect your personal information.
International Data Transfers
In Short: Your personal information may be transferred to countries other than your own, in compliance with data protection laws.
If you are accessing our Website from outside of the country in which we operate, your personal information may be transferred to, and processed in, countries where our servers are located, which may have data protection laws different from those of your country. In such cases, we take steps to ensure that adequate safeguards are in place to protect your personal information, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission or relying on legal mechanisms for transferring data internationally, where applicable.
Cookies and Tracking Technologies
In Short: We may use cookies and other tracking technologies to collect and store your information.
We use cookies to track user activity and enhance your browsing experience. You can refuse cookies by adjusting your browser settings. More details on how we use cookies and your options for managing them can be found in our Cookie Policy.
How Long Do We Keep Your Information?
In Short: We retain your information for as long as necessary to fulfill our business obligations, unless otherwise required by law.
We will keep your personal information only for as long as it is necessary for the purposes outlined in this privacy notice, or as required by law (such as tax or accounting purposes). When we no longer need your personal information, we will either delete or anonymize it.
How Do We Protect Your Information?
In Short: We take organizational and technical measures to safeguard your personal information, but no method is 100% secure.
We implement technical and organizational measures to protect the personal information we process. However, please be aware that no system can guarantee complete security. Transmission of personal information to and from our Website is at your own risk.
Your Privacy Rights (Worldwide Protections)
In Short: You have the right to access, update, or delete your personal information, depending on your jurisdiction.
European Union (GDPR):
If you are a resident of the European Economic Area (EEA), you have the right to access, rectify, or delete your personal data. You also have the right to restrict or object to certain processing of your data and the right to data portability. You can make these requests by contacting us at support@shopdrawingroom.com.
Canada (PIPEDA):
If you are a resident of Canada, our practices comply with PIPEDA. You may request to access, update, or delete your personal data. If you believe your rights have been violated, you can file a complaint with the Office of the Privacy Commissioner of Canada.
California (CCPA):
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to request information about how we collect, use, and share your personal information. You may also request that we delete your personal information or opt out of the sale of your personal data.
Other Jurisdictions:
Depending on your location, you may have additional rights under local data protection laws. To inquire about your specific rights or request the deletion of your personal information, please contact us at support@shopdrawingroom.com.
Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to comply with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an “Updated” date, and the revised version will be effective as soon as it is posted on the Website. If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification.
How Can You Contact Us About This Policy?
If you have questions or comments about this notice, you may contact us by email at support@shopdrawingroom.com or by post to:
Shop Drawing Room
How Can You Review, Update, or Delete the Data We Collect from You?
You can request to review, update, or delete your personal information by contacting us at **support@shopdrawingroom.com